Privacy Policy
How Changsha Youlai Electronic Technology Co., Ltd. ("Youlai", "we", "us") handles personal information on yltronics.com.
This Privacy Policy explains how we collect, use and protect personal information when you visit yltronics.com or contact us through any of the channels published on this site (email, phone, WhatsApp, WeChat). It is written to align with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and the Personal Information Protection Law of the People's Republic of China (PIPL).
1. Data controller
Changsha Youlai Electronic Technology Co., Ltd.
International Enterprise Center, Yuhua District, Changsha, Hunan, China
Email: [email protected]
2. What we collect
We keep what we collect deliberately small. Categories include:
- Information you give us directly — your name, company, email address, phone number, country, and any technical details (drawings, specifications, BOM) you choose to send when contacting us by email, WhatsApp or WeChat.
- Aggregated server-side request metrics — basic page-request counts and infrastructure-level traffic shape derived from server / CDN logs. No client-side analytics beacon is installed on the site at this time. If we add aggregated, privacy-friendly site analytics in future, we will disclose it here and update the cookie section below.
- Server logs — IP address and request metadata, retained short-term by our hosting provider for abuse prevention and infrastructure operations.
We do not set advertising cookies. We do not use behavioural retargeting. We do not sell personal information.
3. Why we use it
- Responding to your enquiry. Quoting, technical discussion, sample shipment, OEM project execution.
- Operating and improving the site. Aggregated server-side request metrics to monitor site availability and overall traffic shape.
- Compliance and security. Logging for abuse prevention; record-keeping where required by law.
Legal bases under GDPR: performance of a contract or pre-contract steps (responding to your enquiry), legitimate interests (running and protecting the site), and compliance with legal obligations where applicable.
4. Who sees it
Inside Youlai, only the sales engineering and management staff who need it to respond to your enquiry. We do not share your information with marketing networks, advertising platforms or unrelated third parties.
Operational service providers we rely on include hosting and content delivery (Cloudflare), email infrastructure and standard messaging platforms (WhatsApp, WeChat) when you choose to contact us through them. Each operates under their own privacy policy.
5. International transfers
Because we are based in China and our customers are global, communications and stored project files may be transferred between regions. Where personal data of EU/EEA, UK or Californian residents is involved, transfers rely on appropriate safeguards permitted by GDPR (such as Standard Contractual Clauses) or the analogous provisions of CCPA / PIPL.
6. Your rights
Subject to local law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal record-keeping obligations).
- Object to processing or request restriction.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
- For California residents: the right to know, the right to delete, and the right to non-discrimination under CCPA.
- For PRC residents: the corresponding rights under PIPL.
To exercise any of these rights, email us at [email protected] with your request and how you'd like us to respond. We will reply within 30 days.
7. Retention
We retain your enquiry information for as long as your project is active and for a reasonable period afterwards (typically up to three years) to support warranty, follow-up and OEM record-keeping obligations. Aggregated server-side request metrics derived from logs are retained for short rolling periods only.
8. Cookies
yltronics.com does not set advertising or tracking cookies, and no client-side analytics tag is installed on the site at this time. Strictly necessary cookies may be set by Cloudflare for security and bot mitigation purposes when traffic passes through the Cloudflare network; these are exempt from consent requirements under most privacy laws. If we add aggregated site analytics or any other cookie-based services in future, we will publish an updated cookie policy here and obtain consent where required.
9. Security
We use industry-standard technical and organisational measures to protect personal information, including TLS encryption in transit. No method is fully infallible; if you become aware of a security issue, please contact us immediately at [email protected].
10. Children
yltronics.com is a B2B site for OEM buyers. It is not directed at children, and we do not knowingly collect information from children under 16.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be notified by updating the page and, where appropriate, by direct contact to active enquirers.
12. How to contact us
Email: [email protected]
Phone: +86 134 6767 4786
WhatsApp: +86 134 6767 4786
Postal: International Enterprise Center, Yuhua District, Changsha, Hunan, China.